Zoho CRM logoCRM · Native integration

The AI phone agent that captures leads straight into Zoho CRM.

MapleVoice answers every call in under two seconds, qualifies the caller, and writes the lead, contact, and follow-up task straight into Zoho CRM — so your pipeline fills itself while your team stays focused.

Two-way sync Live in 48 hours Secure · scoped access
Incoming call00:00
MapleVoice answered in 1.4s
“I’m comparing a few vendors and wanted to see what you offer.”
Got it — placing that now.
Writing to Zoho CRM
Zoho CRM logo
<2s
Answer time, every call
24/7
Lead & contact capture
0
Inquiries lost to voicemail
48h
Live on your Zoho CRM
Where it earns its keep

What you can do with MapleVoice + Zoho CRM.

01

Inbound lead capture

Every prospect who calls in is logged as a qualified Zoho lead with the source attached — no inquiry left unrecorded.

02

Recognizing returning prospects

The AI looks up the contact in Zoho CRM so repeat callers are greeted by name with their history available.

03

Automatic follow-up tasks

Every qualified call creates a task and reminder in Zoho, so no promised callback ever slips.

04

After-hours overflow

Calls that arrive when the office is closed become fresh, qualified leads waiting in Zoho the next morning.

The difference

What changes the day you connect Zoho CRM.

Without MapleVoice
Inbound inquiries ring out and never reach Zoho CRM.
Reps key in caller details by hand between calls — or not at all.
Follow-ups slip because no one created the task.
Weekend and after-hours leads go cold before Monday.
With MapleVoice + Zoho CRM
Every call answered in under two seconds and logged as a Zoho lead.
Lead, contact, and notes are written into Zoho CRM during the call.
A follow-up task and reminder are added to Zoho automatically.
Captured, qualified, and synced to Zoho CRM around the clock.
How it works

How MapleVoice connects to Zoho CRM.

Zoho CRM is a flexible, widely-used CRM for managing leads, contacts, deals, and pipelines across sales teams of every size. MapleVoice connects to Zoho CRM through MCP (the Model Context Protocol), so your AI voice agent can look up existing records and write new leads, contacts, and follow-up tasks into Zoho CRM in real time, right on the call.

Caller dials in
Any phone, any hour
MapleVoice
Answers & understands
MCP connector
Secure link to Zoho CRM
Live in Zoho CRM
Saved & synced
STEP 1

Connect Zoho CRM in onboarding

Secure, scoped access to your account — no developer, no custom function build.

STEP 2

MapleVoice reads your records

It checks for an existing lead or contact so returning callers are recognized instantly.

STEP 3

It answers & qualifies the caller

Every call answered in under two seconds — it captures intent, source, and timeline.

STEP 4

The lead lands in Zoho CRM

A new lead or contact and a follow-up task are written into Zoho and assigned to a rep.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Zoho CRM data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording
MapleVoice
Thanks for calling — how can I help you today?
Caller
Hi, I’m comparing a few vendors and wanted to see what you offer.
MapleVoice
Happy to walk you through it. Can I get your name and company so I can have the right person follow up?
Caller
It’s Priya Sharma at Cedar Logistics.
MapleVoice
Thanks, Priya. I’ve logged your details and set a follow-up — a specialist will reach out today with pricing.
New lead created in Zoho CRM, qualified and assigned to a rep. — synced to Zoho CRM
Two-way sync

It reads from Zoho CRM. It writes back to Zoho CRM.

Live on the call — never a stale copy, never a nightly export.

Reads from Zoho CRM
Existing leads & contacts
Open deals & pipeline stage
Recent notes & activity
Assignment rules & deal owner
Zoho CRM logo
Writes to Zoho CRM
New leads & contacts
Call notes & activities
Follow-up tasks & reminders
Lead source & qualification fields

A lead you never recorded is a deal you can never close. MapleVoice makes sure Zoho CRM captures every call.

Secure by design

Your Zoho CRM data stays yours.

Scoped, least-privilege access

We connect only to what we need in Zoho CRM — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Zoho CRM data is never sold or shared. MapleVoice acts only on the call, in real time.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Zoho CRM — it writes leads, contacts, and tasks back, live during the call.

No missed inquiries

Unlimited simultaneous calls answered, so a busy day never overflows to voicemail.

Clean, structured records

Caller details are captured straight into Zoho fields — no duplicate or half-finished records.

Live in 48 hours

We connect Zoho CRM and script your qualifying questions and assignment rules — no project, no admin backlog.

Most teams are fully live within 48 hours. We connect Zoho CRM, map your lead and contact fields, script your qualifying questions, and test assignment before your line goes live.

MapleVoice + Zoho CRM — your questions.

Yes. MapleVoice connects to Zoho CRM through MCP, so your AI voice agent can look up records and write new leads, contacts, and tasks into Zoho CRM in real time.

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See MapleVoice working inside Zoho CRM.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Zoho CRM — live, with your setup. Live in 48 hours.