What you can do with MapleVoice + Zoho CRM.
Inbound lead capture
Every prospect who calls in is logged as a qualified Zoho lead with the source attached — no inquiry left unrecorded.
Recognizing returning prospects
The AI looks up the contact in Zoho CRM so repeat callers are greeted by name with their history available.
Automatic follow-up tasks
Every qualified call creates a task and reminder in Zoho, so no promised callback ever slips.
After-hours overflow
Calls that arrive when the office is closed become fresh, qualified leads waiting in Zoho the next morning.
What changes the day you connect Zoho CRM.
How MapleVoice connects to Zoho CRM.
Zoho CRM is a flexible, widely-used CRM for managing leads, contacts, deals, and pipelines across sales teams of every size. MapleVoice connects to Zoho CRM through MCP (the Model Context Protocol), so your AI voice agent can look up existing records and write new leads, contacts, and follow-up tasks into Zoho CRM in real time, right on the call.
Connect Zoho CRM in onboarding
Secure, scoped access to your account — no developer, no custom function build.
MapleVoice reads your records
It checks for an existing lead or contact so returning callers are recognized instantly.
It answers & qualifies the caller
Every call answered in under two seconds — it captures intent, source, and timeline.
The lead lands in Zoho CRM
A new lead or contact and a follow-up task are written into Zoho and assigned to a rep.
It reads from Zoho CRM. It writes back to Zoho CRM.
Live on the call — never a stale copy, never a nightly export.
Your Zoho CRM data stays yours.
Scoped, least-privilege access
We connect only to what we need in Zoho CRM — nothing more. Revoke anytime.
Encrypted & compliance-aligned
Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.
You stay in control
Your Zoho CRM data is never sold or shared. MapleVoice acts only on the call, in real time.
Built to pay for itself.
Real-time, two-way sync
It doesn’t just read Zoho CRM — it writes leads, contacts, and tasks back, live during the call.
No missed inquiries
Unlimited simultaneous calls answered, so a busy day never overflows to voicemail.
Clean, structured records
Caller details are captured straight into Zoho fields — no duplicate or half-finished records.
Live in 48 hours
We connect Zoho CRM and script your qualifying questions and assignment rules — no project, no admin backlog.
MapleVoice + Zoho CRM — your questions.
Yes. MapleVoice connects to Zoho CRM through MCP, so your AI voice agent can look up records and write new leads, contacts, and tasks into Zoho CRM in real time.