Monday CRM logoCRM · Native integration

The AI phone agent that drops every call onto your Monday CRM board.

MapleVoice answers every call in under two seconds, qualifies the caller, and creates the contact and deal item straight on your monday.com CRM board — so your pipeline updates itself in the workspace your team already lives in.

Two-way sync Live in 48 hours Secure · scoped access
Incoming call00:00
MapleVoice answered in 1.4s
“We’re looking for a partner on an upcoming project — who do I talk to?”
Got it — placing that now.
Writing to Monday CRM
Monday CRM logo
<2s
Answer time, every call
24/7
Lead & deal capture
0
Inbound leads missed
48h
Live on your CRM board
Where it earns its keep

What you can do with MapleVoice + Monday CRM.

01

Inbound lead capture on the board

Every caller becomes a board item in the right group, so your pipeline reflects real demand without manual rows.

02

Keeping statuses accurate

New items land in the correct stage and are assigned to an owner, so the board stays a single source of truth.

03

Recognizing returning contacts

The AI matches the caller to an existing item so repeat prospects update the right deal instead of creating duplicates.

04

After-hours overflow

Calls outside business hours become qualified board items waiting for the team the next morning.

The difference

What changes the day you connect Monday CRM.

Without MapleVoice
Inbound calls never make it onto the Monday CRM board.
Team members add lead rows by hand and forget the details.
Items sit in the wrong status with no owner.
After-hours inquiries are missing when the team logs in.
With MapleVoice + Monday CRM
Every caller becomes a board item in the right group automatically.
Contact, deal, and notes are written to the board during the call.
Each new item lands in the right stage and is assigned to a rep.
Captured, qualified, and synced to your Monday board around the clock.
How it works

How MapleVoice connects to Monday CRM.

monday.com CRM organizes sales work on visual boards, with contacts, deals, and pipelines tracked as items, groups, and statuses. MapleVoice connects to Monday CRM through MCP (the Model Context Protocol), so your AI voice agent can look up existing items and write new contacts, deals, and updates onto your boards in real time, right on the call.

Caller dials in
Any phone, any hour
MapleVoice
Answers & understands
MCP connector
Secure link to Monday CRM
Live in Monday CRM
Saved & synced
STEP 1

Connect Monday CRM in onboarding

Secure, scoped access to your board — no developer, no custom app build.

STEP 2

MapleVoice reads your board

It checks for an existing item so returning callers are matched, not duplicated.

STEP 3

It answers & qualifies the caller

Every call answered in under two seconds — it captures intent, value, and timeline.

STEP 4

The item lands on your board

A new contact or deal item is created in the right group and status, assigned to a rep.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Monday CRM data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording
MapleVoice
Thanks for calling — how can I help you today?
Caller
We’re looking for a partner on an upcoming project — who do I talk to?
MapleVoice
I can point you to the right person. Can I get your name, company, and a rough timeline?
Caller
It’s Sam Whitfield at Harbor Build, aiming to kick off in Q3.
MapleVoice
Great, Sam. I’ve added you to our board and our partnerships lead will reach out this week.
New lead item created on your Monday CRM board, in the right group. — synced to Monday CRM
Two-way sync

It reads from Monday CRM. It writes back to Monday CRM.

Live on the call — never a stale copy, never a nightly export.

Reads from Monday CRM
Existing items & contacts
Deal stage & board status
Updates & activity history
Item owner & assignment
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Writes to Monday CRM
New contact & deal items
Status & stage on the board
Updates & call notes
Follow-up tasks & assignees

If a lead never lands on the board, the team never sees it. MapleVoice puts every call where your work already happens.

Secure by design

Your Monday CRM data stays yours.

Scoped, least-privilege access

We connect only to what we need in Monday CRM — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Monday CRM data is never sold or shared. MapleVoice acts only on the call, in real time.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read your board — it writes contacts, deals, and updates back, live during the call.

Pipeline in your workspace

Leads land where your team already works, so no one has to switch tools to see new demand.

No missed inquiries

Unlimited simultaneous calls answered, so a busy day never overflows to voicemail.

Live in 48 hours

We connect Monday CRM and map your board, groups, and statuses — no project, no dev team.

Most teams are fully live within 48 hours. We connect Monday CRM, map your board groups and columns, script your qualifying questions, and test assignment before your line goes live.

MapleVoice + Monday CRM — your questions.

Yes. MapleVoice connects to monday.com CRM through MCP, so your AI voice agent can look up items and write new contacts, deals, and updates onto your boards in real time.

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See MapleVoice working inside Monday CRM.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Monday CRM — live, with your setup. Live in 48 hours.