How MapleVoice connects to Slack.
Slack is the team-chat platform where work happens — channels, direct messages, and alerts that keep teams in sync. MapleVoice connects to Slack through MCP (the Model Context Protocol), so your AI voice agent can post call summaries, new-lead alerts, and missed-call notices into the right channels in real time, right after each call.
Connect Slack in onboarding
Secure, scoped access to the channels you choose — no developer, no custom build.
MapleVoice maps your channels
It learns where sales leads, support calls, and missed-call alerts should go.
It answers & handles the call
Every call answered in under two seconds — the agent helps the caller and captures the details.
It posts to Slack
A summary, lead alert, or missed-call notice is posted to the right channel automatically.
It reads from Slack. It writes back to Slack.
Live on the call — never a stale copy, never a nightly export.
What you can do with MapleVoice + Slack.
New-lead alerts in #sales
Every qualified caller is posted to your sales channel with their details, so a rep can jump on it before the lead cools off.
Call summaries for the whole team
The agent posts a clean summary of what the caller wanted and what was done — no one has to ask “who took that call?”
Missed-call follow-ups
If a call needs a human, a notice lands in Slack with the number and reason, so someone can call back fast.
After-hours visibility
Overnight and weekend calls show up in Slack the next morning, fully summarized and ready to action.
What changes the day you connect Slack.
Built to pay for itself.
Your team always knows
Every call, lead, and outcome shows up in Slack — no more lost notes or silent voicemails.
Routed to the right channel
Sales goes to sales, support goes to support, with @mentions for the right people.
Real-time, in the flow of work
Alerts post the moment a call ends, where your team already lives all day.
Live in 48 hours
We connect Slack, map your channels, and script your alerts — no project, no dev team.
Your Slack data stays yours.
Scoped, least-privilege access
We connect only to what we need in Slack — nothing more. Revoke anytime.
Encrypted & compliance-aligned
Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.
You stay in control
Your Slack data is never sold or shared. MapleVoice acts only on the call, in real time.
MapleVoice + Slack — your questions.
Yes. MapleVoice connects to Slack through MCP, so your AI voice agent posts call summaries, new-lead alerts, and missed-call notices into your channels in real time.