Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Shopify integration work?

During onboarding we connect Shopify with secure, scoped access. MapleVoice then reads your live products, variants, and inventory, and writes new orders back into Shopify — no developer or custom app required.

Can it check stock and answer product questions?

Yes. The agent reads your live Shopify inventory to confirm a product or variant is in stock and at which location, right on the call.

Can it create orders in Shopify?

Yes. Pickup and phone orders the agent takes are written straight into Shopify, with in-store holds — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from Shopify (products, inventory, pricing) and writes to it (orders, holds, customer notes), all live on the call.

Do I need a developer or a custom Shopify app?

No. We handle the connection for you in onboarding. You don’t need a developer, a custom app, or new hardware.

Does it touch payment or card data?

No. MapleVoice captures and creates the order; payment is handled by Shopify as usual. Connections are scoped, least-privilege, and encrypted in transit.

How long does setup take, and what does it cost?

Most stores are live within 48 hours, and the Shopify integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Retail POS · Native integration

The AI phone agent that answers stock calls and creates orders in Shopify POS.

MapleVoice answers every call in under two seconds, checks your live Shopify catalog and inventory, and writes pickup orders straight into Shopify POS — so your retail line never goes to voicemail.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Is the navy crewneck in a large still available?”

Got it — placing that now.

Writing to Shopify POS…

<2s

Answer time, every call

24/7

Stock checks & orders

Calls lost to voicemail

48h

Live in your store

How it works

How MapleVoice connects to Shopify POS.

Shopify POS is the in-store point of sale tied to your Shopify catalog, inventory, and orders — keeping online and in-person selling in sync. MapleVoice connects to Shopify through MCP (the Model Context Protocol), so your AI voice agent can read your live products and inventory and write pickup orders into Shopify in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Shopify POS

Live in Shopify POS

Saved & synced

STEP 1

Connect Shopify in onboarding

Secure, scoped access — no developer, no custom app, no new hardware.

STEP 2

MapleVoice reads your catalog

It pulls your live products, variants, prices, inventory, and store hours from Shopify.

STEP 3

It answers & handles the call

Every call answered in under two seconds — it confirms stock, quotes, and creates the order.

STEP 4

It lands in Shopify

The pickup order or reservation is written straight into Shopify, ready for your team.

The difference

What changes the day you connect Shopify POS.

Without MapleVoice

“Do you have it in stock?” calls send staff hunting through the back room.

Online and phone shoppers can’t reach anyone during busy hours.

After-hours product questions go unanswered and the shopper buys elsewhere.

Phone orders get re-keyed into Shopify and quietly go wrong.

With MapleVoice + Shopify POS

The AI reads your live Shopify inventory and answers in seconds.

Every call answered, with pickup orders written into Shopify POS.

Answered 24/7 from your live Shopify catalog, never to voicemail.

Orders flow straight from the call into Shopify — accurate, no re-entry.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Shopify POS data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling Maple & Oak — what can I help you find?

Caller

Is the navy crewneck still available in a large?

MapleVoice

Checking now — yes, we have a large in navy in stock. Want it held for in-store pickup?

Caller

Yes please, under Dana.

MapleVoice

Done — navy crewneck, large, reserved for Dana. It’s in our system.

Stock confirmed in Shopify and reserved for in-store pickup. — synced to Shopify POS

Where it earns its keep

What you can do with MapleVoice + Shopify POS.

In-stock & size/variant checks

Callers ask if a product or variant is available — the AI reads Shopify and confirms by size, color, and location.

Buy-online, pick-up-in-store calls

Creates a pickup order in Shopify and reserves the item, so it’s waiting at the counter.

Store hours & “are you open?”

Answers hours, location, and policies pulled from your Shopify setup — no callback needed.

After-hours product questions

Catch the calls that come in after close, answered from your live catalog and logged in Shopify.

Two-way sync

It reads from Shopify POS. It writes back to Shopify POS.

Live on the call — never a stale copy, never a nightly export.

Reads from Shopify POS

Live products & variants

Inventory & stock per location

Pricing & promotions

Store hours & order lookup

Writes to Shopify POS

New pickup & phone orders

Reservations & in-store holds

Customer details & call notes

Order updates & confirmations

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Shopify — it writes orders and holds back, live during the call.

Accurate availability

It checks your live Shopify inventory per location, so customers hear what’s actually on the shelf.

Online and phone in sync

Phone orders land in the same Shopify system as your online and in-store sales.

Live in 48 hours

We connect Shopify and script your catalog and policies — no project, no dev team.

Most stores are fully live within 48 hours. We connect Shopify, script your catalog and pickup policies, and test everything before your line goes live.

Secure by design

Your Shopify POS data stays yours.

Scoped, least-privilege access

We connect only to what we need in Shopify POS — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Shopify POS data is never sold or shared. MapleVoice acts only on the call, in real time.

Your storefront answers questions all day; your phone shouldn’t go quiet. MapleVoice answers it straight from your Shopify catalog.

MapleVoice + Shopify POS — your questions.

Yes. MapleVoice connects to Shopify through MCP, so your AI voice agent can read your catalog and inventory and write pickup orders into Shopify in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside Shopify POS.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Shopify POS — live, with your setup. Live in 48 hours.