Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Lightspeed integration work?

During onboarding we connect Lightspeed with secure, scoped access. MapleVoice then reads your live inventory, items, and pricing, and writes new orders back into Lightspeed — no developer or custom build required.

Can it check inventory and answer stock questions?

Yes. The agent reads your live Lightspeed inventory to confirm what’s in stock and at which location, right on the call.

Can it send orders into Lightspeed?

Yes. Phone and pickup orders the agent takes are written straight into Lightspeed, with holds for retail items — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from Lightspeed (inventory, menu, pricing) and writes to it (orders, holds, customer notes), all live on the call.

Do I need a developer or a special Lightspeed add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom Lightspeed build.

Does it touch payment or card data?

No. MapleVoice captures and places the order; payment is handled by Lightspeed as usual. Connections are scoped, least-privilege, and encrypted in transit.

How long does setup take, and what does it cost?

Most businesses are live within 48 hours, and the Lightspeed integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Retail & Restaurant POS · Native integration

The AI phone agent that reads your Lightspeed catalog and takes orders.

MapleVoice answers every call in under two seconds, checks your live Lightspeed inventory or menu, and writes the order straight back — so retail and restaurant calls never go unanswered.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Do you have the size 10 trail runners in the blue?”

Got it — placing that now.

Writing to Lightspeed…

<2s

Answer time, every call

24/7

Orders & stock checks

Calls lost to voicemail

48h

Live in your business

How it works

How MapleVoice connects to Lightspeed.

Lightspeed is a cloud POS for retail stores and restaurants — managing inventory, catalog, orders, and menus across locations. MapleVoice connects to Lightspeed through MCP (the Model Context Protocol), so your AI voice agent can read your live inventory and menu and write real orders into Lightspeed in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Lightspeed

Live in Lightspeed

Saved & synced

STEP 1

Connect Lightspeed in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your catalog

It pulls your live inventory, items, menu, prices, and hours from Lightspeed.

STEP 3

It answers & handles the call

Every call answered in under two seconds — it confirms stock, quotes, and takes the order.

STEP 4

It lands in Lightspeed

The order or hold is written straight into Lightspeed, ready for your team.

The difference

What changes the day you connect Lightspeed.

Without MapleVoice

Customers call to ask if something’s in stock and staff have to walk the floor to look.

Phone orders during service pull staff away from the counter or the pass.

Calls after hours go to voicemail and the sale evaporates.

Re-keying phone orders into the POS introduces mistakes.

With MapleVoice + Lightspeed

The AI reads your live Lightspeed inventory and answers instantly.

The AI takes the order and writes it into Lightspeed — your team stays put.

Captured and synced to Lightspeed 24/7, even when you’re closed.

Orders flow straight from the call into Lightspeed — no re-entry.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Lightspeed data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling Summit Outfitters — how can I help?

Caller

Do you have the trail runners in size 10, the blue ones?

MapleVoice

Let me check — yes, we’ve got a size 10 in blue in stock. Want me to hold it?

Caller

Yeah, hold it for me — under James.

MapleVoice

Done. Size 10 blue trail runners held for James. You’re all set.

Stock confirmed in Lightspeed and held for pickup. — synced to Lightspeed

Where it earns its keep

What you can do with MapleVoice + Lightspeed.

Retail stock checks & holds

Callers ask if a product, size, or color is available — the AI reads Lightspeed, confirms, and holds it for pickup.

Restaurant phone orders

Takes the order from your live Lightspeed menu, confirms the total, and writes it back for the kitchen.

Multi-location routing

Answers which location has an item in stock and books the order or hold against the right store.

After-hours overflow

Catch the calls that ring out after close so orders sit ready in Lightspeed when you open.

Two-way sync

It reads from Lightspeed. It writes back to Lightspeed.

Live on the call — never a stale copy, never a nightly export.

Reads from Lightspeed

Live inventory & stock levels

Catalog, items & menu

Pricing & specials

Hours & existing order lookup

Writes to Lightspeed

New pickup & phone orders

Holds & special requests

Customer details & call notes

Order updates & confirmations

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Lightspeed — it writes orders and holds back, live during the call.

Accurate stock answers

It quotes availability from your live Lightspeed inventory, so customers hear the truth.

No missed sales

Unlimited simultaneous calls answered, so a busy day never overflows to voicemail.

Live in 48 hours

We connect Lightspeed and script your catalog and policies — no project, no dev team.

Most businesses are fully live within 48 hours. We connect Lightspeed, script your catalog or menu and policies, and test everything before your line goes live.

Secure by design

Your Lightspeed data stays yours.

Scoped, least-privilege access

We connect only to what we need in Lightspeed — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Lightspeed data is never sold or shared. MapleVoice acts only on the call, in real time.

A stock question shouldn’t need a walk to the back. MapleVoice answers it from your live Lightspeed data and saves the sale.

MapleVoice + Lightspeed — your questions.

Yes. MapleVoice connects to Lightspeed through MCP, so your AI voice agent can read your inventory and menu and write orders into Lightspeed in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside Lightspeed.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Lightspeed — live, with your setup. Live in 48 hours.