Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Zocdoc integration work?

During onboarding we connect Zocdoc with secure, scoped access. MapleVoice then reads your providers, appointment types, and open slots, and writes new bookings and reschedules back into Zocdoc — no developer or custom build required.

Can it book appointments directly into Zocdoc?

Yes. Appointments the AI receptionist takes on a call are written straight into Zocdoc with the patient’s details, ready for your front desk — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from Zocdoc (availability, providers, appointment types) and writes to it (new bookings, reschedules, patient notes), all live on the call.

Will it use my real availability and providers?

Yes — it reads your live Zocdoc schedule, so it only offers slots that are actually open with the right provider.

Do I need a developer or a special Zocdoc add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom Zocdoc build.

How does it handle patient privacy?

MapleVoice captures only what’s needed to book the visit. Connections are scoped, least-privilege, and encrypted in transit, and we configure handling to fit your practice’s privacy requirements.

How long does setup take, and what does it cost?

Most practices are live within 48 hours, and the Zocdoc integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Healthcare Booking · Native integration

The AI phone agent that books patients straight into Zocdoc.

MapleVoice answers every patient call in under two seconds, finds an open slot with the right provider, and books the appointment straight into Zocdoc — so your front desk never sends another caller to voicemail.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Can I see a dentist for a cleaning sometime next week?”

Got it — placing that now.

Writing to Zocdoc…

<2s

Answer time, every call

24/7

Patient appointment booking

Calls lost to voicemail

48h

Live in your practice

Where it earns its keep

What you can do with MapleVoice + Zocdoc.

New-patient calls captured 24/7

Catch the first-time callers who ring after hours or while the desk is busy — booked into Zocdoc instead of lost to voicemail.

Right provider, right slot

The AI matches the visit reason to the correct provider and appointment type, then books a real open slot from Zocdoc.

Reschedules without phone tag

Patients call to move an appointment and the agent finds a new time and updates Zocdoc on the spot.

Front desk freed for patients

Routine booking calls are handled end to end, so your team stays focused on the people in the waiting room.

The difference

What changes the day you connect Zocdoc.

Without MapleVoice

The front desk is on another line, so new-patient calls roll to voicemail — and most never call back.

Staff toggle between the phone and the schedule, mis-booking slots and double-booking providers.

After-hours and weekend calls go unanswered, so patients book with the practice down the street.

No-shows pile up because reminders and reschedules fall through the cracks.

With MapleVoice + Zocdoc

Every call answered in under two seconds and booked straight into Zocdoc.

The AI reads live availability and writes the appointment cleanly into Zocdoc — no double-bookings.

Booked around the clock, with the right provider, synced to Zocdoc.

The agent confirms, captures contact details, and logs reschedules in Zocdoc on the call.

How it works

How MapleVoice connects to Zocdoc.

Zocdoc is the patient-facing booking platform that medical and dental practices use to manage appointments, providers, and new-patient scheduling. MapleVoice connects to Zocdoc through MCP (the Model Context Protocol), so your AI voice agent can read live provider availability and write real appointments into Zocdoc in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Zocdoc

Live in Zocdoc

Saved & synced

STEP 1

Connect Zocdoc in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your schedule

It pulls live open slots, providers, appointment types, and hours from Zocdoc.

STEP 3

It answers & books the visit

Every patient call answered in under two seconds — it matches the right provider, quotes times, and confirms.

STEP 4

The appointment lands in Zocdoc

The booking is written straight into Zocdoc with patient details, ready for your front desk.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Zocdoc data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling Bayside Dental — are you booking for yourself today?

Caller

Yes, I need a cleaning. Do you have anything next week?

MapleVoice

I have Tuesday at 10 or Thursday at 2 with Dr. Lee — which works better?

Caller

Thursday at 2 is great.

MapleVoice

Booked for Thursday at 2 with Dr. Lee. Can I grab your name and a number for the confirmation?

Caller

Sure — Maria Gomez, 555-0148.

Appointment booked in Zocdoc — confirmation sent to the patient. — synced to Zocdoc

Two-way sync

It reads from Zocdoc. It writes back to Zocdoc.

Live on the call — never a stale copy, never a nightly export.

Reads from Zocdoc

Live provider availability & open slots

Appointment types & visit reasons

Office hours & locations

Existing patient lookup

Writes to Zocdoc

New patient appointments

Reschedules & cancellations

Patient contact details & call notes

Booking confirmations

Every patient who reaches voicemail is a patient who books somewhere else. MapleVoice makes sure Zocdoc never misses another one.

Secure by design

Your Zocdoc data stays yours.

Scoped, least-privilege access

We connect only to what we need in Zocdoc — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Zocdoc data is never sold or shared. MapleVoice acts only on the call, in real time.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Zocdoc — it writes appointments and reschedules back, live during the call.

No missed new patients

Unlimited simultaneous calls answered, so a busy Monday morning never overflows to voicemail.

Cleaner, accurate scheduling

Bookings are structured from the call into Zocdoc — no double-bookings, no mis-keyed slots.

Live in 48 hours

We connect Zocdoc and script your providers, visit types, and policies — no project, no dev team.

Most practices are fully live within 48 hours. We connect Zocdoc, script your providers, appointment types, and scheduling rules, and test everything before your line goes live.

MapleVoice + Zocdoc — your questions.

Yes. MapleVoice connects to Zocdoc through MCP, so your AI voice agent can read live availability and book patient appointments into Zocdoc in real time.

Also connects with

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Explore all 100+ integrations

See MapleVoice working inside Zocdoc.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Zocdoc — live, with your setup. Live in 48 hours.