Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the ServiceTitan integration work?

During onboarding we connect ServiceTitan with secure, scoped access. MapleVoice then reads your dispatch board and customer records, and writes new jobs, appointments, and details back — no developer or custom build required.

Can it book jobs directly into ServiceTitan?

Yes. When the agent captures a service request and confirms a window, the job, customer, and notes are written straight into ServiceTitan, ready for dispatch — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from ServiceTitan (dispatch board, job types, customers) and writes to it (new jobs, customer details, reschedules), all live on the call.

Will it book into windows my techs can actually cover?

Yes — it reads your live dispatch board, job types, and service areas, so it only offers windows that fit your real availability.

Do I need a developer or a special ServiceTitan add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom ServiceTitan build.

Is my ServiceTitan customer data secure?

Yes. Access is scoped, uses least-privilege permissions, and is encrypted in transit. MapleVoice only reads and writes the scheduling and customer details it needs to book the job.

How long does setup take, and what does it cost?

Most companies are live within 48 hours, and the ServiceTitan integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Field Service Software · Native integration

The AI phone agent that books jobs straight into ServiceTitan.

MapleVoice answers every call in under two seconds, checks your live ServiceTitan dispatch board, and books the service call — so your HVAC, plumbing, or electrical business never loses a job to a busy phone.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“My AC stopped working — can someone come out today?”

Got it — placing that now.

Writing to ServiceTitan…

<2s

Answer time, every call

24/7

Job booking & dispatch

Service calls missed

48h

Live at your shop

How it works

How MapleVoice connects to ServiceTitan.

ServiceTitan is the all-in-one home-services platform HVAC, plumbing, and electrical companies use for scheduling, dispatch, and CRM. MapleVoice connects to ServiceTitan through MCP (the Model Context Protocol), so your AI voice agent can read your live dispatch availability and customer records and write new jobs, appointments, and customer details directly into ServiceTitan, live on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to ServiceTitan

Live in ServiceTitan

Saved & synced

STEP 1

Connect ServiceTitan in onboarding

Secure, scoped access to your dispatch and customer data — no developer and no custom build.

STEP 2

MapleVoice reads your dispatch board

It pulls open appointment windows, job types, and customer records from ServiceTitan in real time.

STEP 3

It answers & books the service call

Every call answered in under two seconds — it captures the issue and address and offers a real open window.

STEP 4

The job lands in ServiceTitan

The booking, customer, and notes are written straight into ServiceTitan, ready for dispatch.

Two-way sync

It reads from ServiceTitan. It writes back to ServiceTitan.

Live on the call — never a stale copy, never a nightly export.

Reads from ServiceTitan

Live dispatch board & open windows

Job types & appointment availability

Existing customer records & history

Service areas & technician schedules

Writes to ServiceTitan

New jobs & service appointments

Customer details & service address

Reschedules & freed-up windows

Call notes & reported issue

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live ServiceTitan data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

Caller

Hi, my AC just stopped working and the house is getting hot — can someone come out today?

MapleVoice

I’m sorry to hear that — let me get you on the board. Can I grab your address?

Caller

Sure, it’s 412 Oak Street.

MapleVoice

Thanks. I’ve got a tech who can come between 2 and 4 today — does that work?

Caller

That’s great, thank you.

MapleVoice

You’re booked, 2 to 4 today. The details are in ServiceTitan and dispatch has it now.

Job booked in ServiceTitan — same-day window, dispatched. — synced to ServiceTitan

Where it earns its keep

What you can do with MapleVoice + ServiceTitan.

Same-day & emergency calls

Captures the no-heat, no-AC, or no-water emergency, books an available window, and gets it onto the ServiceTitan dispatch board fast.

After-hours job capture

Catch the calls that come in nights and weekends — the job is booked in ServiceTitan instead of going to a competitor.

Overflow during busy season

When the dispatcher is on another line, the AI answers, books the job, and keeps the schedule full.

Reschedules & confirmations

Moves an appointment to the next open window and updates ServiceTitan so techs and customers stay in sync.

The difference

What changes the day you connect ServiceTitan.

Without MapleVoice

The dispatcher is on another line and the next emergency call rings out.

After-hours no-heat and no-water calls go to voicemail — and to a competitor.

Hand-written job details get the address or issue wrong.

Techs sit idle while booked jobs and open slots don’t line up.

With MapleVoice + ServiceTitan

Every call answered in under two seconds and booked into ServiceTitan.

The AI captures the job and books a slot around the clock.

Customer, address, and the problem are written straight into ServiceTitan.

MapleVoice reads the live dispatch board and books into real open windows.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read ServiceTitan — it writes jobs, customer details, and reschedules back, live during the call.

Books into real open windows

It reads your live dispatch board, so it never promises a window your techs can’t actually cover.

No missed service calls

Unlimited simultaneous calls answered, so a flood of busy-season calls never hits voicemail.

Live in 48 hours

We connect ServiceTitan and script your job types, service areas, and dispatch rules — no project, no dev team.

Most home-services companies are fully live within 48 hours. We connect ServiceTitan, script your job types and dispatch rules, and test everything before your line goes live.

Secure by design

Your ServiceTitan data stays yours.

Scoped, least-privilege access

We connect only to what we need in ServiceTitan — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your ServiceTitan data is never sold or shared. MapleVoice acts only on the call, in real time.

In home services, the first shop to pick up usually wins the job. MapleVoice answers every call and books it straight into ServiceTitan — even at 2 AM.

MapleVoice + ServiceTitan — your questions.

Yes. MapleVoice connects to ServiceTitan through MCP, so your AI voice agent can read your live dispatch availability and book service calls directly into ServiceTitan on the call.

Also connects with

Housecall Pro

Jobber

Google Calendar

Explore all 100+ integrations

See MapleVoice working inside ServiceTitan.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into ServiceTitan — live, with your setup. Live in 48 hours.